I came across a situation where there where several users on a network that could not email out as a shared departmental name.

What I mean by that is...that sometimes they want to send and receive email to their individual email accounts.  But..sometimes, the general public would email in questions to a generic email account. (Like Questions@domain.com).   Each user had that same extra email address added on their computers (Outlook 2007) as an extra mailbox.

That way, multiple people would be viewing the mailbox, and no matter if someone was on vacation, or sick, the mail from the general public was always seen through this extra mailbox.

Well..a request came in to actually ANSWER some of that mail. The email was not to come from the person reading it, but from the general email account that multiple people shared in viewing.

The problem came as the email server (Called Exchange 2003), decided to DENY outgoing mail.

All users were given FULL MAILBOX Rights...but all were denied sending mail each time they tried.

SOLUTION!!

1. Start Active Directory Users and Computers; click Start, point to Programs, point to Administrative Tools, and then click Active Directory Users and Computers.

2. On the View menu, make sure that Advanced Features is selected.

3. Double-click the user that you want to grant send as rights for, and then click the Security tab.

4. Click Add, click the user that you want to give send as rights to, and then scroll down and check "send as" under allow in the Permissions area.

4.5  Remove all other permissions granted by default so only the send as permission is granted.

5. Click OK to close the dialog box.

Posted by JamesAClancy at 03:05 PM | Permalink | Comments (468) | TrackBacks (0)

I have run across a situation where a person logs on to a computer, but after the computer is booted up and ready, the Internet will not open.

If you are using Internet Explorer...you may get an error box displaying Error 0x0000005.   This code is a generic code meaning "the problematic software is not installed correctly or is corrupt."

This is just what the code means.  Internet Explorer was already on the computer as it is a part of Windows.  First- test the internet....if you have a 2nd computer available...see if the internet works on it.  Also--if you have a 2nd computer available, or a friend's...have them download the install file for another browser, like Mozilla FireFox.

Bring the install file manually to the problematic computer, install it, and see if the internet works through that browser.  If so, then that means we just need to fix the Internet Explorer browser.

I have found a few answers to this issue, including upgrading, or reinstalling...but the Explorer sometimes remains broke.  This blog will be to give the quickest answer.  Any other answers may takes hours and only  have a chance of working.  Here is the result of about 5 hours of trouble shooting...to come to this answer than should only take you less than 15 minutes.

 Find a computer with the same operating system. 

Copy off 2 files to the desktop.  They are:

Winlogon.exe
IExplorer.exe

The best bet is to do a search for these files.  Each file could be located in about 3 different places on a computer.
Copy 1 of each file to the desk top....then note where the other locations are at.

Turn off the computer.
Remove the hard drive from the problem computer and make it a secondary(or slave) hard drive to the one you were just on(with the good files)

Copy/paste the files from the desktop to the same locations as your notes.

Turn the computer off and put the hard drive back into the original Computer.

That is it. That should do it.

Posted by JamesAClancy at 05:35 PM | Permalink | Comments (363) | TrackBacks (0)

I have run across a situation where a person logs on to a computer, but after the computer goes through the traditional screens of booting up....it immediately logs back off.   It does not Shut Down....just logs off.   When they log back in, it logs off again.  The user tries a different user name/profile to log in and it does the same thing.   The user even logs in as the administrator, and it does the same thing.

 I have found a few answers to this issue, but this blog will be to give the quickest answer.  Any other answers may takes hours and only  have a chance of working.  Here is the result of about 3 hours of trouble shooting...to come to this answer than should only take you less than 15 minutes.

 Find a computer with the same operating system. 

Copy off 1 file to the desktop.  It is:

userinit

The best bet is to do a search for this file.  The file could be located in about 3 different places on a computer.
Copy the file to the desk top....then note where the other locations are at.

Turn off the computer.
Remove the hard drive from the problem computer and make it a secondary(or slave) hard drive to the one you were just on(with the good files)

Copy/paste the files from the desktop to the same locations as your notes.

Turn the computer off and put the hard drive back into the original Computer.

That is it. That should do it.

***On a side note***if you can get that userinit file to a CD or thumb drive...it is possible that Windows will let you overwrite the original without removing the hard drive.  You may want to try that first....it would make the solution even quicker.

Posted by JamesAClancy at 05:22 PM | Permalink | Comments (992) | TrackBacks (0)

Received an original question I have not heard before.
Someone asked:

"How can I take the contacts in my Hotmail account, and put them in my Yahoo account so I don't have to re-type them?"

WOW! Great question!

1) log into Windows live hotmail
2) click 'options' near the top of the mail interface
3) click 'more options' in the drop down menu from 'options'
4) scroll down to the heading that says 'customize your contacts'
5) click 'export contacts' under the heading
6) then click the ' export contacts' button
7) then your contacts will be saved to your computer in a CSV file
___________________

8) log into Yahoo! Mail
9) click the 'contacts' tab
10) click 'import/export' in the top right hand corner of the Mail interface
11) choose the file to import (Yahoo! .CSV )
12) skip step 2 of the importing steps
13) find the file you want to import from your computer
14) click 'import now'

Posted by JamesAClancy at 07:55 PM | Permalink | Comments (1206) | TrackBacks (0)

GARMIN GPS Recall for catching fire!

- nüvi 200W, 250W, & 260W
- nüvi 7xx (where xx is a two-digit number)

https://my.garmin.com/rma/recallLanding.faces

Posted by JamesAClancy at 05:20 PM | Permalink | Comments (1097) | TrackBacks (0)

You have some money coming (or a free repair) from HP...
if you have any of of the following Computers.

- HP Laptop models dv2000, dv6000, or dv9000.
- Compaq Presario Laptop models V3000 or V6000.

800 number at the bottom of this web link.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277

Posted by JamesAClancy at 05:14 PM | Permalink | Comments (1333) | TrackBacks (0)

Read Part 1 of 1 first!

Manually running a defrag on your EDB file will erase out all the blanks in BOTH the EDB file and the STM file simultaneously.  The Command is ESEUTIL.  I recently defragged a 38gb edb file, and when it was done...it was 23 gb.
This saved tremendous space on an older server running with hard drives less than 60gb.  It went from having less than 1gb of space on a daily bases, to having 25 gb of free space.  I am sure this should assist in server performance.

1) check the size of your EDB file in C:\Programs files\Exchsrvr\MDBDATA.  There are lots of log files, but it's default name is Priv1.edb and Priv1.stm.

2) Find out if you have 110% free space available.  If it is a 20gb file....have 22gb free space available.
My instructions are for the more difficult situation of NOT having the 110% available.  These instructions will work for those with the space or without it.

   2a) Have a mapped drive to a place with plenty of room for at least the EDB+STM+10% more.

3) Dismount your mailbox database. (yes- email will NOT function during this time. My 38gb EDB file took 6 hours to get thru the processes completely)

3) Drop to a DOS prompt. CD to C:\Program Files\Exchsrvr\bin
(the command only works in this directory)

Type ESEUTIL /d "c:\Program Files\Exchsrvr\MDBDATA\Priv1.edb" /t "<location of your mapped drive + desired file name"
LET'S EXPLAIN HOW TO TYPE THIS COMMAND A LITTLE BETTER.
EXAMPLE
ESEUTIL /d "c:\Program Files\Exchsrvr\MDBDATA\Priv1.edb" /t "<H:\defrag"

There are many switches to use
ESEUTIL /D – Used for offline defragmentation of a Database
ESEUTIL /R – Used for recovery purposes of a Database
ESEUTIL /g – Performs an integrity check  of a Database
ESEUTIL /k – Performs a checksum test of a Database
ESEUTIL /p – Repairs a Database when it’s corrupt (and beyond recovery)
ESEUTIL /m – can dump header information of a Database and Log Files
ESEUTIL /y – can copy large files like Mailbox Database files efficiently
ESEUTIL /c – Is used to ‘hard recover’ a database during an online backup

But some of the switches have "sub-switches and commands" and the /d for Defrag,,,is one of them

Notice in my example, there is a "/t "   The /t refers to some other mapped location that has lots of free space over 110% of the EDB file size....and gives that temporary file some name I made up called DEFRAG.  You call it anything you can think of.  the ESEUTIL command will create 2 new files in that location.  Defrag.edb and defrag.stm.    

 Again..my 38 Gb job took 6 hours.  So plan accordingly as your email will not function during this time.

When complete...don't forget to re-mount your mailbox database in the System Manager.

Posted by JamesAClancy at 05:10 PM | Permalink | Comments (1724) | TrackBacks (0)

Defragging the actual email server does not defrag the database full of Email called the EDB file.  In Exchange 2003 Email servers, there is also an associated database called the STM file.
They are located in C:\Program Files\Exchsrver\MBDDATA

The command that defrags these databases is ESEUTIL.

Before I give the steps. I think a little preliminary understanding of "WHY"  the database full of Email would even need a special defragging.  The EDB database will get large.  There are limits to how big it can get.  People think the maximum size of the EDB file is 16 GB.  ( 16,383 megabytes ).  They are close.  I have had technicians come to me asking;

"Why if their EDB file is only 10GB, is their system shutting down for being over the 16 GB limit?"

That's because the  16,383 megabytes (MB) limit is the maximum size of BOTH the EDB and the STM files together!

SO--some people have heard of files being 20gb, 30gb, 40gb.,..etc....How do they get away with going over the maximum limit without Exchange shutting off the service and email stopping? Well, Exchange 2003 had a Service Pack 2 that came out..and with it...the "DEFAULT" maximum was upped 2 more gb to 18 gb.

You can change this maximum limit up to a 75 gb database with a registry entry.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<SERVER NAME>\Private-013e2e46-2cd7-4a8e-bfec-0e4652b94b00

 Edit the REG_WORD keys:
Database Size Limit in GB
Database Size Buffer in Percentage
Database Size Check Start Time in Hours from Midnight

**NOTE**  When EMail saves, it 'rounds up' to the nearest number of blank space to take.   Saving the word "THE" (3 spaces) .....may have Exchange saving 10 spaces for that 3-lettered word.  So the larger you make your database able to hold more mail......the more mail you have saving all  those extra blank spaces....taking up space and making your database unnecessarily big.  And also can quickly approach the maximum limits you created.....causing a shut down.

In Part 2 - How to save ONLY the data and not the blanks!  DEFRAG IT!

Posted by JamesAClancy at 04:37 PM | Permalink | Comments (1496) | TrackBacks (0)

READ PART 1 OF 1 FIRST

Now if you ARE the person that opens your Outlook....goes to FILE- OPEN- OPEN OTHER USER'S FOLDER....and you want that list to go away....then use the REGEDIT command and browse down to the key(s) mentioned in Part 1 of 2....and press your delete key each time you want to clear the Out look memory..

But...of course...there is always a better  way.

There is a free computer clean up product called...amazingly enough....CleanUP.

Here is the link.

After you insall this...there is a button to press for OPTIONS.

In the OPTIONS area...is a TAB called REGISTRY.

It has a browse button.....so browse out to

 Now you never have to go to the registry again to drill down through all those folders.

Just run CleanUP and your Outlook Memory gets wiped also.

ENJOY!

Posted by JamesAClancy at 10:43 AM | Permalink | Comments (1635) | TrackBacks (0)

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